Customer care
Returns Policy.
Information for customers using The Driven Collective website.
We want pieces to arrive as expected. This policy will be finalised before live checkout is enabled.
Returns window
Returns should be requested within the stated returns period once the production checkout is live.
Condition
Returned items should be unworn, unused and in their original condition unless the item is faulty.
Faulty items
If an item arrives damaged or faulty, contact us with your order details and photos so we can review it properly.
Exchanges
Size exchanges will depend on stock availability.
